Your Trusted Technology Partner

Custom software and automation built around your operations.

Build scalable products, automate workflows and connect your systems—with a long-term technology partner.

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  • Free consultation
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  • NDA on request
RadicalRack EngineeringWorkflow Illustration

From request to resolution

Connect the work across your business.

Business Inputs
Customer Requests
Connected Systems

Workflow Engine

  1. 01Route the request
  2. 02Coordinate dispatch
  3. 03Track service levels
RadicalRack
Connected Outcomes
Technician dispatch
Operational visibility
Trusted by businesses worldwide
INTEGRA LifesciencesCarl’s Jr.ServiceTreeSkuventSIKATazergy
25+Years of founders’ experience
50+Projects delivered
30+Clients served
4Countries served- USA, Australia, India and Canada
Proven business outcomes

From manual dispatch to connected support.

A delivered enterprise platform connecting ticket routing, technician dispatch and service tracking.

Enterprise automation

Working software. Measurable impact.

An integrated support platform that automates ticket routing and technician dispatch, tracks SLAs and gives teams real-time visibility into operations.

75%Faster ticket execution
100K+Tickets automated
98%SLA achievement
Explore the Case Study
Delivered enterprise support platform showing ticket queues and workflow trackingEnterprise support platform
Our core expertise

Solve the complexity.
Build what’s next.

Engineering that connects your business goals with the systems, products and workflows to achieve them.

From a focused integration to an evolving software platform, we build around the way your business actually works.

01

Workflow automation

Automate repetitive tasks, connect disconnected processes, reduce errors, and give your team the visibility and efficiency needed to move faster and scale your business.

Business workflowsMSP platformsPSA integrations
02

Scalable product engineering

Build scalable, secure SaaS products designed to grow with your business.

From the first working release to an evolving product, make architecture and delivery decisions around your users and business goals.
SaaS productsWeb ApplicationsMobile experiences
03

Enterprise integrations

Connect CRMs, PSAs, ERPs and third-party systems to create seamless workflows and real-time visibility.

Connect the systems your business relies on, enabling seamless data flow, eliminating duplicate work, and giving your team the information they need to make faster, smarter decisions.
Connected SystemsAPI developmentOperational visibility
04

Healthcare Technology

Develop secure healthcare solutions that improve patient care and operational efficiency.

Bring inventory, records and scheduling into focused applications built around healthcare operations.
Device inventoryCare coordinationSecure records

Web and mobile applications, cloud services, custom dashboards and ongoing maintenance—all connected to your business priorities.

Explore All Services
Illustration of AI features in a web application and mobile appReact.js & React Native · Node.js & AI APIs
Practical AI · proposed pilots

AI for everyday
business tasks.

Start with one focused use case in your existing application. Agree the scope and success criteria before development.

Help customers find answers from approved FAQs, with complex requests passed to your team.

Summarise documents, notes and conversations so your team can review key information.

Draft emails, product descriptions and replies for your team to review and approve.

Extract selected details from text and prepare form fields for human review.

Explore an AI Pilot
Let’s build what comes next

Bring your business challenge.
Explore a practical next step.

Let’s discuss your goals, existing systems and the right starting point for your next software project.

Book a Free Consultationinfo@radicalrack.com
FrontendReact · Next.js · Vue.js · Angular
BackendNode.js · Python · PHP · .NET
MobileReact Native · Flutter · iOS · Android
DataPostgreSQL · MongoDB · MySQL · Redis
Cloud & DevOpsAWS · Azure · Google Cloud · Docker
IntegrationsSalesforce · Slack · Microsoft Teams